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QBO Video Courses

Tricky Situations in QBO

For someone else
Alicia Katz Pollock
For someone else
Purchase for $111 or enter access code

Practical bookkeeping workflows for complex transactions: loans, line of credit, barter, bounced checks, customer deposits, negative batches, and vendor credits.

After completing this course, you will be able to: 

  • Set up and manage loans and lines of credit
  • Manage barter transactions
  • Handle bounced checks
  • Create complex customer and vendor refunds
  • Manage corporate credit cards with subaccounts
  • Use Prepaid Expenses to spread out large expenses over time
  • Use QBO creatively in unusual situations


In Tricky Situations In QBO, You’ll Learn

  • How to add situation-specific accounts to the Chart of Accounts
  • How to manage a Line of Credit
  • How to separate out Loan payments for principal, interest, and debt protection insurance
  • How to process Bounced Checks, both your customers’ and your own
  • How to track Bartering, so you can track your true income and your expenses even though no money has changed hands
  • What to do when your daily credit card batch is negative
  • How to process Vendor Refunds when they involve Products & Services
  • How to memorize transactions, so the next time you don’t need to remember what you did last time
  • Valuable tips and tricks to shave time off your daily tasks


Instructional Level


Course Length

2 hours

Course Credits

2 CPE, Certificate of Completion

Field of Study

Computer Software & Applications

Delivery Method

QAS Self Study


  • QuickBooks Online Bootcamp
  • Banking Feed in QBO
  • Reconciling in QBO 
  • 10 Best Practices for QBO
  • QuickBooks Online Hacks

Who should take this class?

  • Bookkeepers and Accountants with e-commerce clients.
  • Business owners who take payments using PayPal, Square, and Etsy
  • Prior QuickBooks® Online experience

Advance Preparation



Preview this course:

Get a sneak peek of what's inside this value-packed training. Watch the brief video below to explore the topics we'll cover and see the quality of content you can expect. Your journey to mastering the material starts here!

(Click play to watch the course spotlight - 2mins)


Tricky Situations In QBO Course Description

There's always an exception to the rule. And there's always an exception to the exception!


It’s one thing to master routine bookkeeping techniques, but it’s completely something else to use QuickBooks for rare business transactions. Royalwise understands these tricky situations and has designed this course to make the complex simple and easy for you.


In this special QuickBooks® Online class, we’ll start with everyday business transactions like Loans and Lines of Credit. Then we’ll talk about more complex situations: How do you track Bartering to stay IRS-compliant? How do you book bounced checks, either your own or from a customer? What do you do when a daily credit card batch is negative? How do you process a Vendor refund when inventory is involved? We'll also explore Recurring Transactions and other time-saving Tips and Tricks.


If you've come across even a few of these tricky situations, it's time to sign up now and take this course so you that you'll gain the confidence that you are handling them correctly and efficiently.




Evergreen Content

You'll have lifetime access to the on-demand course including all handouts and class material, including future updates. You'll also be able to ask questions in the Q&A forum and get answers, even years later. You can pause, rewind, speed up, and watch again later as you apply what you learn to each situation as it crops up.



Want this course for free? Sign up for a Royalwise OWLS Membership to get this course & more for no additional cost.

Get instant access to ALL of Alicia's QuickBooks courses for FREE when you become a silver member - it's the perfect way to maximize your learning!

"OWLfred says, "Silver membership pays for itself in just two courses per month!"



Refunds & Cancellations

Please view our Terms of Service, for information on refunds, cancellations, and complaint resolution. To request a refund, please contact us.


Royalwise Solutions Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:


Course Credits: 2 CPE, Certificate of Completion. Must be awarded within one year of enrollment.

Course Updated: June 2024
Course Page Updated: June 2024

Here is the course outline:

Download the Tricky Situations Handouts | Required for CPE Credit

Download the handout that goes with the course.

Handout: Tricky Situations
Glossary of Terms

Watch the Videos: Tricky Situations in QBO (2024)

Practical bookkeeping workflows for complex transactions: loans, line of credit, barter, bounced checks, customer deposits, negative batches, and vendor credits.

Intro and Agenda
Auto Loans
Making Loan Payments
Lines of Credit
Review 1: Tricky Situations in QBO
Customers Bounced Checks
Processing Bounced Payments / Getting Reimbursed
When You Bounce a Check
Refunding Customer Credits
Vendor Refunds for Goods
Review 2: Tricky Situations in QBO
Corporate Credit Cards
Clearing Transfer Accounts
Taking Deposits for Work to Be Performed
Due To / From Accounts
Review 3: Tricky Situations in QBO

Take the Quiz: Tricky Situations in QBO

Take this quiz to demonstrate your mastery of the material. Pass the quiz with an 80% or higher to complete the Course, earn your Certificate, and win points!

Quiz: Bookkeeping Tricky Situations
Evaluation & Participation Survey


The following certificates are awarded when the course is completed:

Royalwise CPE Certificate
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