Owl-Access Pass, Monthly

Getting help in the Apple Membership Library

Take advantage of your Apple Membership benefits! Join a vibrant community of computer users just like you, learning about their Macs, iPhones, and iPads together.

Join the Royalwise Community and Mentorship Membership Forums

Here are the monthly perks that come with Silver and Gold membership! Office hours, coupon codes, and discussion groups! Take advantage of all your perks!

Watch this video for a a virtual tour of Jamie's Membership portal for Apple learning.

Watch your Royalwise courses on your phone or tablet.

This class is great for Seniors and Beginners! We will cover the Mac Operating System (macOS), including everything you need from getting set up, to looking around, to getting work done, to printing.

Your Mac is user-friendly and exciting to use, with full screen apps, multiple desktops, trackpad gestures, saving options, dictation, Siri, and more.

Learn to use an iMac or MacBook Pro laptop in this Apple Mac class for Seniors. Beginners build computer skills with personal training at your own pace.

Keep this desktop reference next to your computer to remember your keyboard shortcuts. The back contains a great collection of tips & tricks to make your Mac easier to use.

Use Apple Mail on your Mac for all your email addresses, even gmail! Apple’s Calendar and Contacts integrate with Mail, and sync to your iPhone seamlessly.

Surf the web with your Mac's Safari browser. Its organizational tools make it powerful, with Bookmarks, Favorites, Reading List, and iCloud tabs that sync to your iPhone.

Stay safe with this internet security class for home users. Recognize fake emails & support popups, create & save strong passwords, prevent malware and viruses.

What’s the best way to organize files on your computer? Use Apple Mac’s Finder for file management, save documents in folders, and use Spotlight to search.

Back up your Apple Mac computer and archive old files using Time Machine, external hard drives, iCloud backups, and offsite recovery utilities like BackBlaze.

Give your iMac or MacBook a Spring cleaning! Optimize your storage, speed up performance, remove malware, and delete unneeded files. For beginners and Seniors.

This short video will demonstrate how to update your Adobe Flash Player, without downloading Malware.

With the Preview app for Mac, view and annotate PDFs, fill out and sign forms, and edit images. Then share your files, or export images as many file types.

Learn how to scan with Apple's Image Capture. See how to scan a document and a photograph in this free tutorial video.

Use the Apple Mac Photos app to import and organize images, edit photos, share pictures, sync with your iPhone, create videos, and publish photo albums.

Apple’s free iMovie software imports videos from your iPhone. Trim clips, apply themes, add titles and special effects, and then upload to Facebook and YouTube.

iTunes was replaced by the Music app. Subscribe to Apple Music, manage your playlists, and use the iTunes Cloud Library to sync to your iPhone.

Podcasts are on-demand radio episodes streamed in Apple’s Podcasts app. Subscribe to your favorite shows, download, and listen offline.

Apple’s TV app manages your iTunes library’s movies and TV shows. Stream your favorite shows from Apple TV+ and other online services.

What happened to iTunes? Learn all about the Apple Music, Podcasts, and TV apps.

Use Pages for word processing and desktop publishing on your Apple iMac or MacBook, with gorgeous graphic design templates for newsletters, fliers, and more.

Use Apple’s Numbers to make spreadsheets on a Mac, for free! With easy formulas and functions, and gorgeous charts, you don’t need to buy Microsoft Excel!

Use Apple’s free Keynote to create slideshows and presentations with stunning templates, graphics, images, & music. You don’t need to buy Microsoft PowerPoint!

Your Mac computer has a brand new operating system available, called macOS 11 Big Sur! It has dozens of new and improved features. Join us and see all the new things you can do!

Your Mac computer has a brand new operating system, called macOS 10.15 Catalina! It has dozens of new and improved features. Join us and see all the new things you can do!

Learn about Dark Mode, Dynamic Desktop, Continuity Camera so that your iPhone pics appear on your Mac instantly, Voice Memos, Apple News, Stocks, and the App Store redesign.

Learn how to answer your iPhone on your computer, copy/paste and handoff between phone and computer, picture-in-picture, Family Sharing, iCloud Drive, ApplePay, and AirDrop.

Siri, answer your iPhone on your computer, Continuity and Handoff info between your Mac and iPhone, picture-in-picture, iCloud Drive, AirDrop, and Apple Pay.

Learn how to use Facebook, Twitter, Instagram, and Snapchat. This class for Seniors and beginners explains the difference. Keep in touch with friends and family!

Use FaceTime video chat to stay in touch with friends and family. Make texting fun with the Messages app's Animoji, Memoji, special effects, animations, and stickers.

Learn to use your Apple iPhone and iPad in this training for Seniors. This class covers iOS fundamentals and tips that make your device fun and easy to use.

Configure iCloud to sync your Mail, Contacts, and Calendar between your Mac, iPhone, and iPad. Manage your Apple ID to access your Apple account and devices.

Hey Siri! Learn to talk to Siri, the assistant on your Apple iPhone, iPad or Watch. We’ll also search the Apple App Store to find games and useful apps.

iPhone parental controls provide internet safety for kids. Use Screen Time and Family Sharing to monitor screen time, contacts, apps, and time limits.

Learn how to use your iPhone Camera to take pictures and videos, the Photos app to organize & share, and the iCloud Photo Library to sync your computer.

Your iPhone and iPad have brand new operating system available, called "iOS 14”. It has dozens of new and improved features. Join us and see all the new things you can do!

Your iPhone and iPad have brand new operating systems, called "iOS 13”. It has dozens of new and improved features. Join us and see all the new things you can do!

Learn about Group FaceTime, Memoji, Animoji, Camera Effects, Screen Time limits, and more.

Learn about Live Photos effects, a new Control Center, the Files app, Lock Screen Notifications, and Do Not Disturb While Driving.

Learn to use Message stickers and special effects, Maps for making reservations, the Home App, 3D Touch, and photo organization.

When you’re starting your own company, good financial management and accounting tips are key to your success. Learn what kind of bookkeeping you need to do for your small business.

Intuit's QuickBooks Online (QBO) is the number one accounting software with millions of customers. It is both extremely useful and easy to use...once you learn how.

Over 9 hours of QuickBooks® Online tutorials with Alicia. Learn how to streamline your workflow and maximize the value of the software’s special features. Find answers quickly and explore new topics in our collection of bite-sized video clips.

Peek into QuickBooks Online's nooks and crannies to find new features and troubleshooting tips to solve your pain points!

Learn to set up your QuickBooks Chart of Accounts according to accounting principles: bookkeeping terms, general ledger, Balance Sheet, and P&L statements.

Use QuickBooks Online more effectively! You’ll learn how to avoid (and fix) common mistakes in QBO bank feeds, how to properly classify transactions, and best practices for recordkeeping.

This QuickBooks Online Banking tutorial shows how to add bank accounts, import transactions, categorize expenses, attach receipts, and do bank reconciliations.

Back up your QuickBooks Online! Intuit’s web-based servers have backup options: export to Excel, archive a QuickBooks Desktop file, and use 3rd-party apps.

Advanced bookkeeping training for complex transactions: loans, line of credit, barter, bounced checks, customer deposits, negative batches, and vendor credits.

QuickBooks Online (QBO) has slick hacks that streamline your daily workflow. Save hours of time in entering transactions with these essential QBO tips and tricks!

Intuit merchant services integrates into QuickBooks®. Learn how to accept credit card payments, ACH, & swipers! Also manage corporate credit cards with subcards.

Managing credit cards can be tricky in QBO, especially corporate cards. In this video Alicia will show you how to best handle the work flow for Corporate Credit Cards.

The GoPayment® phone app with Payments-only Users are two brand new features to QuickBooks Online. It's a game changer if you swipe credit cards!

Taking credit card payments from customers has never been easier - QuickBooks Online has built-in merchant services. Learn to swipe credit cards, take online payments, and automate monthly billing with QuickBooks Payments.

Learn how to handle negative merchant service deposits.

Learn how to use the new Intuit QuickBooks Online Automated Sales Tax calculator. Assess sales tax liability by customer type and product sales. eFile state and local taxes.

Intuit QuickBooks Online Plus & Advanced have budgeting tools so that you can create a Budget for your business, a customer project, or a specific Class.

Learn to use Intuit’s QuickBooks Online Products and Services list to track your services, product line, sales, inventory management, and cost of goods sold.

QuickBooks Online’s Projects Center has new tools for construction and project management bookkeeping, including Estimates, Progress Invoicing, and Job Costing.

Learn to customize reports in QuickBooks Online, including the Profit and Loss Statement (P&L), Balance Sheet, Accounts Payable, Accounts Receivable, Products & Services, and Cash Flow.

Use QuickBooks® Online's 1099 Wizard to send 1099s to your Contractors. Automatically gather W9 info, send their 1099s by email, and submit to the IRS with just a few clicks!

10 steps for year-end bookkeeping to get ready for taxes: clean up QuickBooks, reconciliation, inventory, depreciation, analyze reports, and close the books.

Do you barter your goods or services? Do you know how to process that within your QuickBooks? Watch this video to learn how!

Use the QuickBooks Online Mobile App when you don’t have your computer with you. Take payments from customers, categorize expenses, take pictures of receipts.

Working with loans in QBO can be tricky and confusing. There are several types of loans, auto, credit, mortgage, line of credit. Discover how to set up the workflow for each type of loan with QBO.

Unboxing QuickBooks Online Payroll’s Payroll Protection Protection (PPP) Application. And how to manage your PPP Loan once you get it!

A video course to learn QuickBooks® bookkeeping for convenience stores, gas stations & other specialty retail. Find out how to track food sales, Lottery, tobacco, fuel, ATM, and merchandise.

This free course will guide you through the steps for exporting QBO to Desktop.

This Intuit QuickBooks tutorial for beginners teaches small business owners and bookkeepers to use QuickBooks Desktop on a PC: setup, daily data entry, reports.

Learn to use Intuit’s QuickBooks Online Products and Services list to track your services, product line, sales, inventory management, and cost of goods sold.

This Intuit QuickBooks for Mac beginners tutorial teaches small business owners and bookkeepers to use QuickBooks on a Mac: learn setup, daily data entry, and reports.

In this QuickBooks Self-Employed tutorial for entrepreneurs who work from home, learn how to record income and track tax deductions from your freelance jobs.

QuickBooks Online Advanced is the new version of QBO for complex companies. Learn the benefits: custom fields, batch importing, detailed reporting, and Priority Circle support and training.

Quicken personal finance software tracks your income, expenses, budget and tax deductions to make your tax returns easy.

Accountants and Bookkeepers! Get the most out of your QuickBooks Online for Accountants experience with 3 hours of hot tips, cool tricks, and QBOA troubleshooting techniques.

Intuit QuickBooks Online for Accountants (QBOA) has new practice management tools: the Work Center to track deadlines, shared documents, and client communication.

Learn about 3rd party apps that integrate with QuickBooks Online.

See the three ways to manage a Client Deposit in QuickBooks Online: as an initial payment, as a pre-payment on work to be performed, or as a liability.

Did your customer's check payment bounce? Did your own check payment bounce? Here's how to manage Bounced Checks in QuickBooks Online.

This free micros course will teach you how to unmark your billable expenses in QBO.

Let's look at the options and workflow for setting up a new QuickBooks Online file. In partnership with IntuitiveAccountant.com

Insightful Accountant and Royalwise bring you this advanced bookkeeping training for complex transactions: Managing Corporate Cards.

This QuickBooks Online Banking tutorial shows how to add bank accounts, import transactions, categorize expenses, attach receipts, and do bank reconciliations.

Insightful Accountant and Royalwise bring you this advanced bookkeeping training for complex transactions: Budgeting in QBO

Evernote’s Notebooks and Notes store text, images, audio, checklists, and drawings. Sync your phone and computer, and share info with colleagues.

DropBox is a web service for offsite document storage. Use it as a backup, to access files from multiple computers, or share files with your colleagues.

A demonstration of Zapier, the useful, time saving web based application integration service. Use Zapier to streamline work flows and create automations to reduce time on completing tasks.

WordPress allows you to quickly create your own website or publish a blog. This course will discuss software installation, how to make basic blog entries, how to create static (non-changing) pages, and installing plug-ins for added functionality.

Use the free Google Sheets instead of Microsoft Excel. Create spreadsheets, collaborate in real time, and import/export to other software.

Using Microsoft® Office® for Mac can be daunting — but Excel algorithms and interactive PowerPoint presentations don’t have to seem like foreign languages. Join Alicia Katz Pollock for an introduction to everything creative professionals need to know to take advantage of Microsoft Office for Mac’s full potential to manage every creative project.

Learn MS Word, Microsoft Office’s word processing program. In this Word tutorial for beginners we’ll learn to create documents, format fonts, insert images, and more.

In this Microsoft Word Candy workshop, we’ll show off hidden mouth-watering word processing tools that will leave Mr. Goodbar feeling like he’d Skor-ed. From AutoCorrect abbreviations to magic lines, whether you’re a Butterfingers or a Smartie, you’ll Snicker when you learn a baker’s dozen sweet Word treats. You’ll be craving S’more!

How do you do a mail merge in MS Word? Learn how to use Microsoft Excel, Outlook, or iCloud Contacts to merge fields in a Word document, & print mailing labels.

Learn to format Microsoft Word business documents and school reports in this intermediate tutorial. Font styles, page layout, headers & footers, TOC, and index.

Learn Excel, Microsoft Office’s spreadsheet software. In this Excel tutorial for beginners we’ll create formulas & functions, add charts, formatting, and print.

Learn Excel, Microsoft Office’s spreadsheet software. This Excel tutorial covers sorting & filtering, pivot tables, logic formulas, text functions, and vlookup.

Microsoft Excel’s Pivot Tables turn data into instant calculations. Summarize & analyze data with Pivot Charts. Create Dashboards to see statistics at a glance.

In this Microsoft PowerPoint tutorial, design a MS PowerPoint presentation with templates, themes, graphics, and animations. Tips for a professional slide deck.

Zoom is the new norm for virutal meetings. In this 1-hour class, Jamie shows you how to host your own Zoom Meetings. We will look at Zoom accounts, scheduling meetings and webinars, inviting people to attend, starting a meeting on the fly, and more.

Zoom.us is the easiest software to use for virtual meetings, both business and personal. You can join in a few clicks, see and hear everyone, and even share your screen. In this free course you'll download the Zoom app, take a tour of the features, and attend your first meeting!

We will cover creating your own custom Christmas Cards in Pages or Photos. The second hour will "address" mailing lists and address labels.