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QBO Video Courses

Products, Services, & Inventory in QBO

For someone else
Alicia Katz Pollock
For someone else
Purchase for $74 or enter access code

Learn to use Intuit QuickBooks Online’s Products and Services list to track your services, product lines, and cost of goods sold. Manage your inventory seamlessly.

QuickBooks Online’s Products and Services Course Description

The Products and Services list in QuickBooks Online organizes your small business’s product lines, and the services you offer your customers. QBO Plus also has inventory management accounting. Learn to use QBO’s Products and Services list to track your sales income, inventory assets, and cost of goods sold.

Set up a list of the services you provide and/or the products you sell. Add them to your Invoices and Sales Receipts to show customers what they paid for. Manage Inventory quantity and value. Run reports to find out your best-selling products and services that make you the most money.


 After completing this course, you will be able to: 

  • Understand how inventory transactions affect the Chart of Accounts, P&L, and Balance Sheet
  • Set up your Products and Services list correctly
  • Purchase items for resale
  • Use Service items to track subcontracted labor
  • Run sales reports for sales analysis


What You’ll Learn

  • Defining Income, Cost of Goods, and Inventory Asset accounts in the Chart of Accounts
  • Setting up your Product & Services list
  • Selling services to your customers using Invoices and Sales Receipts
  • Using Purchase Orders, Bills, and Expenses to buy products for resale
  • Managing Inventory in QuickBooks Online
  • Selling subcontracted services
  • Running Reports to show your best-selling services & products, and profit margins by revenue stream and customer
  • What to do if your inventory needs are bigger than QBO


What people are saying about this 'Products, Services, & Inventory in QBO' course:


Instructional Level


Course Length

2 hours

Course Credits

2 CPE, Certificate of Completion

Field of Study

Computer Software & Applications

Delivery Method

QAS/Self Study

Who should take this class?

  • Service-based businesses who want to track their most popular services
  • Retail businesses who track inventory in QuickBooks Online
  • Businesses who sell products
  • Businesses who subcontract services and want to analyze profitability

Watch it again later

You'll have lifetime access to the on-demand course including all handouts and class material. You'll also be able to ask questions in the Q&A forum and get answers, even years later. You can pause, rewind, speed up, and watch again and again as you apply what you learn to each situation as it crops up.


Other learners purchased these courses after completing this class:  

Explore new topics & join the hundreds of other business owners & accounting professionals who have enrolled in these courses after completing this Products, Services, & Inventory in QBO class!



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Refunds & Cancellations

Please view our Terms of Service, for information on refunds, cancellations, and complaint resolution. To request a refund, please contact us.


Royalwise Solutions Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:


Course Credits: 2 CPE, Certificate of Completion. Must be awarded within one year of enrollment.

Course Updated: December 2021

Here is the course outline:

1. Download the Handout

Download the handout that goes with the course.

QuickBooks Products, Services, and Inventory Class Handout
Handouts: Products Services Inventory in QBO

2. Setting Up QBO for Products, Services, and Inventory

Creating a list of the services you provide and/or the products you sell involves your settings, sales tax, and chart of accounts. Make sure these are ready to go before you start!

Introduction and Agenda
Biz View vs Accountant View
Account and Settings
Sales Tax
Chart of Accounts: Profit and Loss
Chart of Accounts: Balance Sheet

3. Inventory Management

This section is all about Inventory Management. Inventory is calculated using FIFO. There are some tricky workflows and adjustments for accurate inventory reports!

Inventory Items
Should I Manage Inventory?
Inventory Calculations (FIFO)
Inventory Quantity Adjustments
Inventory Value Adjustments
Negative Inventory

4. Products & Services List

Learn about the first three kinds of Products and Services: Services, Non-inventory Items, and Bundles.

Viewing Products and Services, and Importing a List
Service Items
Non-inventory Items

5. Buying Your Products & Services in QBO

When paying for your products and services within QBO, there are some special procedures and details. Learn about Cost of Goods, Cost of Labor for subcontracted services, and passing purchases on to your customfer for reimbursement.

Vendor Workflows
Paying for Contracted Services (Cost of Labor), and Getting Reimbursed by Customers

6. Selling Your Products & Services

Review the workflow for customer sales. Use Price Rules to create price points for special customers, wholesale & retail pricing, and special event discounts like sales and promotions.

Customer Transactions
Price Rules

7. Product & Service Profitability Reports, 3rd Party Apps, and Conclusion

Reports are the best way to measure how your products and services are selling, and how much profit you're making. We'll also look at your options when QBO's inventory tools aren't robust enough for your needs.

Business Reports
Sales and Inventory Reports
3rd Party Apps
Conclusion - What's Next? Rewatch, Review, Rate, Refer a friend!
Review Questions: Products, Services, and Inventory

8. Take the Quiz

Take this quiz to demonstrate your mastery of the material. Pass the quiz with an 80% or higher to complete the Course, earn your Certificate, and win points!

Quiz: Products, Services, and Inventory
Evaluation & Participation Survey


The following certificates are awarded when the course is completed:

Royalwise CPE Certificate
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